Interactive Voice Response

The Realization Means of Interactive Voice Response System

交互式语音应答系统的实现方法

With the development of CTI ( Computer Telephony Integration) technology and the further application of IVR ( Interactive Voice Response), call centers are enjoying sound development.

随着CTI（计算机电话集成）技术的发展，尤其是IVR（自动语音应答系统）的引入，呼叫中心得到了长足的发展。

Interactive voice response ( IVR platform) as an important tool of modern service industry, the main bearing call center of self-help business, many enterprises will put in important business running on on the platform.

IVR（互动语音响应平台）作为现代服务业的重要工具，主要承载呼叫中心的自助业务，许多企业会把公司重要业务放在这个平台上运行。

Traditional Interactive voice response system is using a key-press manner.

传统的交互式语音应答系统是一种按键方式的。

Based on TAPI technique, a mini-interactive voice response ( IVR) is designed.

基于TAPI技术，设计了小型交互语音应答处理系统（IVR）。

Assessment of patient satisfaction with endoscopy using an interactive voice response system

应用互动式语音应答系统评估内镜检查患者的满意度

Design of interactive voice response system

交互式语音应答系统可视化流程编译器设计

It is, for example, an interactive voice response system that offers automated employee benefit information on demand.

例如，有一种交互式话音应答系统，能按要求自动提供员工权益信息。

The kernel technique for call center includes ACD ( Automation Call Distributor), CTI ( Computer Tele communication Integration) and IVR ( Interactive Voice response).

其核心技术包括自动呼叫分配（ACD），交互式语音应答IVR，计算机电话集成CTI。

American Airlines Cargo introduced its new interactive voice response system designed to give customers user-friendly access to vital information regarding their shipments.

美国航空货运公司引入他的新的交互语音应答系统，用于使客户以用户友好方式访问与装运有关的重要信息。

In a traditional call center users can know about information corresponding to products and services through technologies of IVR ( Interactive Voice Response) and CTI ( Computer-Telephone Integration).

传统呼叫中心系统通过交互式语音响应（IVR）和计算机集成电话（CTI）技术，使客户能够方便地了解相应的产品和服务。

IVR service that is interactive voice response services, realizes a switchboard function, artificial customer service, and automatic voice report.

IVR业务即交互式语音应答业务，实现了总机功能、人工客服、自动语音报读等。

Integration in the enterprise architecture-type value-added business platform: large-scale switching and high-speed data transmission, flexible operator seats distribution, and efficient automatic call distribution, interactive voice response capabilities of friendly

在企业中架构融合式增值业务平台：大规模交换和高速数据传输，灵活的话务员座席分布、高效的自动呼叫分配、友好交互式语音应答功能

Research and Realization of Internet-based Interactive Voice Response System

基于INTERNET的自动语音应答系统的研究和实现

The paper has introduced a instance in phonetic recognition is used of SALT technology in detail afterwards: Interactive voice response system on the basis of SALT.

本文随后详细介绍了SALT技术在语音识别应用中的一个实例：基于SALT的交互式语音应答系统。

This system uses an interactive voice response software application,

该系统采用交互式语音响应软件，

An Approach of Thread Scheduling in Interactive Voice Response based on Windows NT

基于WINDOWS nt的小型交互式语音应答系统的设计策略

His experience includes: Oracle performance testing, OS Unix performance monitoring, automation, middleware testing, batch jobs testing, Interactive Voice Response ( IVR) testing, and data warehousing testing.

他的经验包括：Oracle性能测试、OS Unix性能监视、自动化、中间件测试、批处理作业测试、交互式语音回复（IVR）测试和数据仓库测试。

Better still, you can book your marriage registration date online, as well as through our interactive voice response system.

你更可在网上或透过交互式话音回应系统预约排期结婚。

Interactive voice response service also armed with remote access service. It is widely recognized as the most convent way to provide universal service independently.

交互式语音应答服务具有远程服务的能力，是当前获得用户最普遍认可的自主服务方式。

IVR ( interactive voice response) system is one kind of telecom added value service system.

交互式语音应答（IVR）系统是一种电信增值业务系统。

Design and Implementation of Interactive Voice Response ( IVR) System Based on SALT

基于SALT的交互式语音应答（IVR）系统的实现

The General Design, Realization and Application of Interactive Voice Response in Call Center System

客户服务中心系统中交互式语音应答系统的设计与实现

Research of CTI Technology and Interactive Voice Response System

CTI技术及交互式语音应答系统研究

This paper focuses on the architecture of the system, telephone booking IVR ( Interactive Voice Response) processes, human workflow of complaint handling, business integration and data processing services.

本文重点研究了系统的架构、电话订购票IVR（Interactive Voice Response交互式语音应答）流程、人工坐席投诉受理工作流程、业务服务集成和数据处理。

Interactive voice response system software

交互式话音回应系统软件

Customers who have indicated a preference not to speak to a person will be automatically routed to interactive voice response.

曾表示不愿和真人交谈的客户会被自动转接到互动语音服务。

But in the traditional customer service center system of PBX, various applied software is constructed on the commutation system, for example function of ACD, interactive voice response-IVR etc.

但是在传统的PBX客户服务中心系统中，各种应用软件是构筑在交换系统之上的，比如ACD功能、交互式语音应答系统IVR等；

Ultimate call control and interactive voice response solution! Let callers press keys to transfer thier call or play a quiz/ joke with them. Like a CORPORATE TELEPHONY IN YOUR PHONE!

终极的呼叫控制和交互式声音回复方案！让来电者按设定转移呼叫或和他们开一次小玩笑。

This article expatiated the procedure of researching and developing the interactive voice response system based on speech recognize.

本文就是以整个IPCC中间件系统为整体框架，研究和实现了其中的基于语音识别的交互式语音应答系统。